Have a question or need help with your order? Fill out the form below or email us directly at [email protected].

We’re available Monday to Saturday, 9AM–5PM (EST) and respond to all messages within 24 hours.
If you don’t hear from us, please check your spam or junk folder just in case.

We’re always happy to help with product info, order updates, or anything else.

    I received a faulty or damaged item — what should I do?

    We’re sorry about that! If your item arrived damaged or defective, please email us at [email protected] within 7 days of receiving your order. Include your order number and a clear photo of the issue so we can resolve it quickly.

    My order wasn’t delivered on time

    Shipping times can vary, but if your order is significantly delayed, please reach out to us. We’ll check the tracking info and help resolve any issues with the carrier.

    What happens if I entered the wrong shipping address?

    If you’ve entered the wrong address, please contact us as soon as possible. If your order hasn’t shipped yet, we can update it. Once it ships, we’re unable to redirect it, so timing is key.

    I received the wrong size — can I exchange it?

    Yes! If the size you received doesn’t match your order or fits incorrectly, contact us within 7 days. We’ll help with an exchange or issue a replacement, depending on the situation.

    How can I pay for my order?

    We accept all major credit cards, Apple Pay, Google Pay, and secure Stripe payments. Your information is protected and encrypted during checkout.

    Do you ship worldwide?

    Absolutely. We offer international shipping on most items. Delivery times and costs may vary by location, and customs or duties may apply depending on your country.